Switchboard and call center systems
Al-Mahwar Network for Technology and Communications provides integrated services in the supply, installation, and programming of PBXs and call center systems, with support for all modern technologies and systems. Our most prominent services include:
Al-Mahwar Network for Technology and Communications Company also offers:
- Supplying and installing digital and IP PBXs (Analog/Hybrid/IP PBX).
- Establishing and operating integrated call center systems, including call distribution (ACD), automated response (IVR), call recording, performance reporting, and integration with CRM.
- Full support for the most popular global systems, such as: Grandstream Nortel, Panasonic, Alcatel-Lucent, Cisco, and Avaya.
- Connecting remote branches and locations through flexible and secure VoIP solutions.
- Providing customized solutions tailored to the needs of institutions and government and private entities.
- We utilize the latest technologies to ensure quality communication, ease of management, and maximum utilization of the communications infrastructure.